Ubuntu Reflash and post-install requirements
Ubuntu Reflash and post-install requirements
Overview:
When reflashing your device due to OS upgrades or troubleshooting, there are a few requirements from IT and security that must be met. We appreciate your understanding.
- Submit a ticket to IT@locusrobotics.com, informing IT of your intention to reflash your device. On the support portal, this can be done using the 'New' button in the top right of the page.
- The device’s hostname is set to the original hostname (provided by IT) of your device. If you do not know this or have changed it previously, please submit a ticket to IT@locusrobotics.com and we will retrieve the information for you. This can be combined with the above informational ticket.
- Sophos must be installed on all Locus laptops. The installation files are hosted in Google drive, here: https://drive.google.com/drive/folders/17iWhcRpEARkPi_eSlra622mlUdaxds_W. Please download Ubuntu-SophosSetup.sh. This script was created by Sophos to install Sophos Server Protection on your device. Once downloaded, the script will need to be granted execute permissions, and then executed with root permission. Please inform IT in your ticket after Sophos is installed, so we may move your laptop into the proper group in the console. Assuming terminal is opened from the same directory as the file,
- chmod +x Ubuntu-SophosSetup.sh
- sudo ./Ubuntu-SophosSetup.sh
- Rapid7 Insight agent must be installed on all Locus laptops. The installation files are hosted on Google Drive, here: https://drive.google.com/drive/folders/1ZKsWVTr0ARoroEmZ7Ely1D5p8LrYB8LB. Please download agent_installer-x86_64.sh. This script was created by Rapid7 to install the Rapid7 insight agent on your device. Once downloaded, the script will need to be granted execute permissions, and then executed with root permission. Please inform IT in your ticket after Rapid7 is installed, so we may verify its communication with the console. The script execution generates root-owned certificate files next to the installer file. It is recommended to execute the script in its own directory, such as ~\Rapid7\.Assuming terminal is opened from the same directory as the file,
- chmod +x agent_installer-x86_64.sh
- sudo ./agent_installer-x86_64.sh install_start --token us3:be432700-4fc9-4340-b819-4197578b2117
- Create a generic ‘Administrator’ administrator account for IT to use as recovery. This can be done by IT over a remote session as part of your ticket.